Privacy Policy

This Policy about Privacy ("the Policy") covers how TheProfitSupp ("the Company") gathers, uses, maintains, and shares your personal information ("User" or "Customer"). It applies to visitors to TheProfitSupp site(s) and both current and potential customers, whether you arrived on our platform directly or via other channels. TheProfitSupp is committed to protecting the privacy of any personal data collected during your visits to our website.

TheProfitSupp is committed to managing user personal data according to the applicable regulatory standards, including the European Directive 2016/680 on personal data handling (the "Directive") and the General Data Protection Regulation (GDPR) defined in Regulation (EU) 2016/679. This Privacy Policy, along with TheProfitSupp's Trading Terms and Conditions, supervises all personal data management efforts.

TheProfitSupp, along with its affiliated data controllers ("Affiliates"), gathers and stores your personal information when you complete the online application for a trading account or use other services provided through this website. By submitting any application or form on our platform and using our services, you provide data that enables the company to manage your trading account and offer services.

By joining our website, TheProfitSupp follows its internal policies and procedures, collecting identification documents from individuals for the purpose of forming a business relationship, conducting marketing campaigns, and evaluating services provided by the Company and its Affiliates. TheProfitSupp collects chosen personal information to better cater to user requirements and enhance service provision. This includes:

Confidential Information: Complete name, contact number, email ID, birth date, and home address;

Estimated annual income, net worth, level of investment knowledge, and trading experience;

Identification Papers: Current passport or ID, utility bills, bank statements/card copies, or corporate documents for companies.

Comprehensive guidelines are available in our KYC (Know Your Customer) policy on the website. TheProfitSupp collects data about your website activity, including cookies stored with your personal profile. This information includes site areas visited, pages viewed, visit frequency and duration, engaged transactions, downloaded documents, IP address, login details, IP time zone settings, location, and referral data from other websites.

TheProfitSupp may use your information for the following purposes:

Identity verification and maintenance of personal profiles;

Assessment of suitability for offered products and services;

Provision of requested services, including transaction processing;

Communication of relevant products and services that may interest you;

Updates on matters related to your business relationship with TheProfitSupp;

Website customization based on your preferences and interests;

Analysis of anonymous statistical data to improve products and services;

Administration of your account, monitoring activities, and assessing applicable fees and charges;

Providing personal data to third parties, which include Company Affiliates, data processing companies, banks, payment providers, and marketing affiliates, as necessary for maintaining your trading account.

Collecting personal data for services and customer satisfaction will be retained as necessary to achieve these goals. Data processed for services may be stored longer to address potential disputes. Data for marketing and profiling will be kept until consent withdrawal, after which it will not be processed for these purposes but may be retained for dispute resolution or customer safety.

This data processing complies with applicable privacy laws and regulations.

TheProfitSupp observes and logs all interactions, covering written, phone, or electronic communications between you and the Company, keeping these logs pursuant to internal policies and procedures.

By completing the registration procedure and/or keeping to use TheProfitSupp services, you agree to the Company's policies, including this Privacy Policy. Should you disagree with this policy, you must terminate services and close your account per the Terms & Conditions.

TheProfitSupp may share client personal information as required by law or regulation in the following circumstances:

To safeguard the rights of TheProfitSupp and comply with court orders or legal proceedings;

To prevent potential fraudulent activities;

To comply with legal obligations and adhere to legal proceedings;

To protect the rights or property of TheProfitSupp's website(s);

To respond to urgent situations where personal safety is at risk.

Additionally, TheProfitSupp might share personal data with TheProfitSupp's Introducing Brokers, Affiliates, business partners, or third parties managing outsourced operations. This includes financial institutions or entities involved in payment processing chosen by the user, representatives of the user such as financial advisors, brokers, or legal advisors, third parties engaged in handling requested transactions or providing services, and authorities to whom the Company is legally mandated to disclose such information.

Data handlers need to ensure their staff understand the confidentiality of personal data and adhere to applicable laws. They must indemnify TheProfitSupp from any costs, claims, damages, or expenses due to not meeting their obligations under this Privacy Policy. While TheProfitSupp controls data processing for specified purposes, it cannot be held responsible for any unauthorized disclosure of personal data beyond its control.

Providing personal information to TheProfitSupp is voluntary. However, if you choose not to share this data, TheProfitSupp may be unable to open a trading account or provide other requested services, details, or assistance.

Users are allowed to inform TheProfitSupp about updates in their personal info or request deletion of personal data by emailing [email protected]. TheProfitSupp will, with its discretion, update or delete personal data according to customer's instructions, unless retention is necessary for regulatory or legal reasons, provision of requested services, and/or by banking institutions and other payment providers.

Users may request the deletion of personal data, cessation of its dissemination, and halting third-party processing by emailing TheProfitSupp at [email protected]. The company will review these requests at its discretion, considering factors such as public interest and data availability.

Clients have the right to access and obtain confirmation from TheProfitSupp regarding the processing of their personal data, including its location and purpose.

TheProfitSupp provides a complimentary copy of the personal details submitted by the client(s) in electronic format, boosting transparency in gathered data. The organization will strive to fulfill the request within 10 business days from the date it was sent to [email protected].

Upon registration and account opening with TheProfitSupp , you must consent by clicking the designated box, agreeing to our policies. You accept that we may contact you by phone or email about TheProfitSupp , trading, and our products. We may also contact you with promotional offers. If you prefer not to receive further communication, you can opt out by contacting us via phone or email at support@theprofitsupp.com.

Links to external websites may be encountered while using TheProfitSupp 's website. This Privacy Policy does not cover those external sites, and you should review their privacy policies.

TheProfitSupp has implemented strong security measures to protect client data from unauthorized access. Only employees and authorized service providers with relevant responsibilities may access personal data. Customers should not share login details to maintain account security. We take extensive measures to safeguard data from loss, theft, misuse, or unauthorized access.

TheProfitSupp, along with its officers, directors, employees, and agents, shall not be held liable for any direct, indirect, incidental, special, punitive, or consequential damages resulting from any of the following:
• errors, typos, or inaccuracies in the content;
• personal injury or property damage arising from your access to and use of the Site or any third-party websites;
• unauthorized access or use of our secure servers and/or any personal or financial information stored on them;
• interruption or termination of data transmission to or from our site.
This limitation of liability is applicable to all claims, irrespective of whether they arise from a warranty, contract, tort, or any other legal theory, and it remains in effect regardless of whether TheProfitSupp was aware of the possibility of such claims.

TheProfitSupp shall not be held responsible for any errors or omissions in any content, and shall not be liable for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise accessible through TheProfitSupp . This limitation of liability applies to claims based on warranty, contract, tort, or any other legal theory, regardless of whether TheProfitSupp was aware of the possibility of such damages. The above-mentioned limitation of liability is subject to the maximum extent permitted by the laws of the relevant jurisdiction.

You acknowledge that TheProfitSupp assumes no responsibility for the materials submitted by participants, or for the defamatory, offensive, or illegal behaviour of any third party. The risk of harm resulting from these factors is solely assumed by you.

We cannot assure that TheProfitSupp is suitable or accessible for use in other locations. If you decide to access or use TheProfitSupp from jurisdictions outside our intended scope, you do so voluntarily and assume responsibility for complying with the relevant local laws and regulations.

TheProfitSupp reserves the authority to routinely refresh its privacy policy. If major modifications occur to the policy, including adjustments in how the company gathers, handles, or uses clients' personal data, the updated Privacy Policy will be available on the TheProfitSupp website (//www.TheProfitSupp.com). Clients are strongly recommended to frequently check this Privacy Policy to stay aware of the data collected, its uses, and any possible disclosures.